Pellet Fire Parts & Servicing

Parkwood Workshops Ltd provide servicing and repair to all makes and models of Pellet heaters and spare parts for Parkwood Pellet heaters as well as parts for many other obsolete makes and models including Kiwi, Eco Flame. We can supply and support Rika Pellet fires.

Parkwood Pellet Fire Manuals

Parkwood manuals and information can be downloaded from the links below:


For local enquiries,  please email

For those not in the Central Otago Lakes region please contact a service agent in your area:


South Island Service Agents

Christchurch Inferno Ltd 0800 463 3766
021 271 3415
Blenheim Doug Powell 027 779 1843
Nelson John Mackay 021 564 667


North Island Service Agents

Auckland Grant Brooke 027 733 2826
Hamilton Gavin Loye Plumbers 07 846 0481
Tauranga Armstrong Plumbing BOP 07 575 8914
Rotorua Chimney Services 07 3501123
Napier Total Mowers 06 844 2418
Masterton Craig Gilmore 027 2033647
Wellington Red Hot Chimney Services 04 9746341